How do I return an item and get a refund?Updated 2 months ago

To return an item, you will need to request a Return Merchandise Authorization (RMA). Please request an RMA from our Returns Portal located here:

https://account.thebeadchest.com

We will provide you with an RMA and detailed instructions via email. Once we receive the returned item in our warehouse, in its original condition, we will process your refund promptly. It usually takes a few days from receiving your return to issue a refund.

If you have any further questions or need assistance during the return process, we're here to help. Our customer satisfaction is our top priority, and we aim to make your return as smooth as possible.