If you have received merchandise that is damaged or does not meet your expectations, we apologize for any inconvenience caused. In such cases, please send us a photograph of the item so that we can assess the situation and determine the best course o
Yes, if you are not satisfied with your purchase, we offer a hassle-free return process for most items up to 30 days following delivery, provided the items are still in their original condition. If you placed your order on our website, you may reques
To return an item, you will need to request a Return Merchandise Authorization (RMA). Please request an RMA from our Returns Portal located here:. https://account.thebeadchest.com. We will provide you with an RMA and detailed instructions